Six months of vague reporting, a hit report padded with low authority reprints, and no movement in search means the booking window closed, the season ran at a discount, and there is nothing to put in front of an owner or a tourism board that funded it.
So we carry that risk instead of you. Outlet tiers, placement targets, timelines, and deliverables are agreed before kickoff, and if we do not deliver what we committed to, on the timeline we committed to, you get your money back. The guarantee sits on the work and the deliverables you signed off. It does not extend to a promise that one named editor says yes, because nobody honest sells you another person's decision, and refusing to pretend otherwise is what makes a refund clause mean something.
Two more things to check before you shortlist anyone. No junior account manager learns the travel beat on your budget here, and replies land in 1 to 2 hours rather than next Thursday. PR, SEO, and web also sit in one Austin team.