You bought inventory with a shelf life. Your category review is in March. Your seasonal peak is eleven weeks long. Two quarters of a retainer, a monthly call, and a hit report padded with syndicated reprints means the buyer meeting came and went with nothing worth showing, the rankings never moved, and the money is spent.
Which is why the dates that matter to you become the dates that bind us. Backed by a 100% money back guarantee most agencies will not put in writing: outlet tiers, placement targets, timelines, and deliverables are fixed before kickoff, and if we miss what we committed to on the timeline we committed to, your fee comes back. That promise covers the work and the agreed deliverables. It does not cover one named editor saying yes, because no honest agency sells another person's decision. Being clear about where the line sits is what keeps the refund real.
Hard dates · printed on your calendarthe dates that bind us
Best beforeInventory with a shelf life
MarchYour category review
11 wksYour seasonal peak
KickoffTiers, targets, timelines, deliverables · fixed