Engagement letteritemized and signed before kickoff
§1Scopethe targets, the outlet tiers, the timelines, the deliverables · itemized, the way you would scope a matter
§2Coveredthe work and the agreed deliverables
§3Outside the promisea named editor's decision · a ranking positionsaid up front
§4Remedythe agreed results, or 100% of your money back
That is the risk every partner committee on this page is really weighing: a year of fees, no coverage worth citing in a pitch, nothing new ranking for the firm's name, and no way to prove whose fault it was.
You would not accept that arrangement from a vendor, so we do not offer it. Every engagement carries a 100% guarantee: you get the agreed results or your money back. The targets, the outlet tiers, the timelines, and the deliverables are itemized and signed before kickoff, the same way you would scope a matter. Two things sit outside the promise and we say so up front. A named editor's decision is not ours to sell. Neither is a ranking position, and any agency selling you one is misleading you. Everything else, the work and the agreed deliverables, is covered, and that precision is what makes the refund enforceable rather than ornamental.
Three ways to read your shortlist:
- Flag
Legacy legal marketing firms know the beat and have known it for decades, then hand you a proposal with no numbers in it and no refund clause anywhere.
- Flag
Generalist PR shops show you consumer logos, learn attorney advertising rules on your account, and treat search as another company's problem.
- Cleared
AceIt runs PR, SEO and GEO, and web as one senior team
out of Austin, replies in 1 to 2 hours, puts the targets in writing, and refunds you if we miss them. No junior account managers.