It is a full academic year gone, a committee that approved the budget waiting on numbers, zero movement on the program terms that fill seats, and a spring class that came in under target anyway. Higher education buys slowly because a wasted retainer costs a provost real credibility.
So the outcome goes in the contract. Targets, deliverables and timelines are agreed before kickoff, and if we do not deliver what we committed to, on the timeline we committed to, you get your money back. Take that sentence to every other agency on your shortlist and watch what happens. What we will not sell you is position one, because any firm guaranteeing a specific ranking is misleading you. What we commit to is growth in qualified organic traffic, inquiries, share of search and AI citations, with the refund standing behind each of those numbers. Senior people on your account, no junior account managers, replies in 1 to 2 hours.
A full academic yearGone
FallTermno movementSpringTermunder targetSummerTermwaiting on numbers
The committeeapproved the budget · waiting on numbersThe program terms that fill seatszero movementThe spring classcame in under target anyway
What a wasted retainer costsa provost real credibility
Budget approval · conditionsThe outcome, in the contract
ApprovedTargetsagreed before kickoffDeliverablesagreed before kickoffTimelinesagreed before kickoff
If we do not deliver what we committed toYou get your money back
Take that sentence to every other agency on your shortlistand watch what happens
Not soldPosition oneany firm guaranteeing a specific ranking is misleading you
The refund stands behindQualified organic trafficInquiriesShare of searchAI citations
Senior peopleNo junior account managersReplies in 1 to 2 hours